There will be a disruption to all services and will be unavailable between Friday 13 December to Sunday 15 December.
We apologise for any inconvenience caused.
You may find below information on who doesn't have to pay council tax or is entitled to a discount, property exemptions from council tax, or information on council tax relating to disabilities.
You can tell us if you've had someone move in that is over the age of 18 through our online form.
If you receive Housing Benefit and need to tell us of a change, you'll need to complete a different form.
The discounted reduction you get will be equal to one band lower than the actual band of your home.
For example, if your property is in Band D, you will pay Band C.
To apply complete our application form.
Severe mental impairment discount can be a full exemption if all occupiers of the property meet the criteria for this discount.
If there are two adults residing in the property and one meets the criteria for the Severe Mental Impairment Discount then you can get a 25% reduction.
To apply for this please complete our paper application form.
If you're an apprentice that earns under £195 per week you may be entitled to a discount.
The application should be completed by the apprentice and their employer.
We will need to see evidence of apprentices salary.
There are no discounts for empty properties which are left furnished or unfurnished.
All households in Maidstone claiming a single person’s discount of 25% on their Council Tax are currently being checked for their authenticity. This is part of an on - going review to validate legitimate single person discount claims and identify and remove those being claimed in error or fraudulently.
A 25% discount is given to anyone who claims to be living in a property on their own. Approximately 21,000 people in the area claim this discount.
Checks are being carried out to see whether people are genuinely living alone, by cross-referencing with other sources of information about their household such as, but not limited to, the electoral - roll registers and financial sector information.
Any persons failing to respond to requests for further information in relation to their claim will have the claim withdrawn from the beginning of the current financial year or from the date the discount was applied within the current financial year. If, during the review process, checks indicate that another adult is living at the address, the discount will be withdrawn, and a penalty may be applied for failing to notify a change in circumstances.
If you receive a review from the compliance team please complete it and return it to them. If you need any help completing the form or any further information please contact the compliance team by email at firstname.lastname@example.org.
We’re reviewing all of our single person discount awards. In doing so, we are using information that we hold on our Council Tax records and data from credit reference agencies. This data can provide an indication of who may be living at an address. We are still writing to all customers as this information may not be reliable. This may be due to:
We’re writing to customers so that we can make sure the information that we hold is correct and that discount are awarded to those people who are entitled.
Under the Data Protection Act, we are able to use data held by credit reference agencies to investigate Single person discount claims. Your data remains secure and is only used for the review.
The purpose of the review is to make sure that the single person discounts we have awarded are valid and that our information is up to date. We have an obligation to make sure that discounts are awarded to those who are entitled and that we remove those which are not valid.
Credit reference agencies are companies that compile information from a number of different sources.
They provide this information in the form of credit reports which helps decide whether to grant an application for a loan, credit card, or provide another financial product. Both local and central Government also have access to the information in some circumstances, particularly to identify and combat fraud.
There are three major credit reference agencies in the UK:
If you cannot find what you are looking for in our search facility, you can use our A-Z index to find the service you require.