There will be a disruption to all services and will be unavailable between Friday 13 December to Sunday 15 December.
We apologise for any inconvenience caused.
If you, or someone who lives with you needs a room, an extra bathroom or kitchen, extra space for a wheelchair to be used indoors you may be entitled to a reduced Council Tax bill. The bill may be reduced to that of a property below the band of your property. If your property is in band A, you may still be able to get reductions despite that band is the lowest band. These reductions ensure disabled people do not pay more tax because of space needed due to a disability.
The full Council Tax is based on 2 adults living in a property. If only 1 adult lives in the property the Council Tax may be reduced by 25%.
The following people do not count when deciding how many people live in your home:
A discount is no longer given for a property that requires or is undergoing major repair work or is undergoing structural alteration.
Unoccupied properties no longer receive a discount from the date furniture is removed
Until 31 March 2019, where a property had been empty for more than 2 years the Council charged an additional premium of 50% on top of the full Council Tax charge.
The Government considered changes to the amount levied to tackle the 200,000 empty homes in England and introduced those changes in the Rating (Property In Common Occupation) and Council Tax (Empty Dwellings) Act 2018.
On 27 February 2019 the Council approved changes to the long term properties that are empty, and from:
Occupied properties are exempt in the following cases:
Unoccupied properties are exempt in the following cases:
Please contact us if your circumstances change. Someone leaving or joining your household or reaching their 18th birthday may affect any discounts you receive. You'll need to advise the council of any discount you think you may be entitled to.
If you do not tell us about changes, you may have to pay a penalty of £70.
If you've applied for Council Tax Support because you're on a low income and the amount you've been awarded does not meet your full Council Tax liability, you may be entitled to further assistance under Section 13A of the Council Tax regulations if you're experiencing exceptional hardship. You can have a look at the benefits provided on our benefits page.
Please also note that if you've applied for or are in receipt of Universal Credit and are liable for Council Tax you must make a separate application for Council Tax Support to the Council as it is not included within your Universal Credit award.
If you believe you're not liable for the Council Tax, or a discount should've been awarded, please contact firstname.lastname@example.org who will review your case.
The council will advise you on how to appeal further if you're not satisfied with the outcome.
A detailed leaflet of how your Council Tax is calculated and how the Council Tax collected is distributed and spent, can be found at our Council Tax page.
You can contact us by email at email@example.com.
To receive your council tax bill electronically rather than a paper version, visit our Council Tax page and sign up for paperless bills.
If you wish to pay your bill over 12 monthly instalments and don’t already do so, please email firstname.lastname@example.org.
If you'd like to set up a Direct Debit, you can pay on either the 7th or 27th of each month. please visit our Council Tax page
Sort code: 30-00-00
Account number: 02390027.
Please quote your Council Tax account reference number.
Please call the dedicated telephone number 01622 602544. This is a 24hr automated payment system
Go to our Council Tax page
You can pay using the barcode on your Council Tax bill at any Post Office. Please note the Post Office will charge £2.60 per transaction.
If you cannot find what you are looking for in our search facility, you can use our A-Z index to find the service you require.