If you would like to receive text messages when we won't be able to collect your bin, or if your bin day changes, use our sign up form
BETAWe're testing a new design on this page. You can give us your feedback in our feedback form below.
You can find your bin day through our online form.
We have different types of bins to help get rid of the day to day waste build up.
Your black wheelie bin/sacks is for rubbish that can’t be recycled and is collected fortnightly.
Please leave your bin/sacks for collection on the boundary of your property for 7am on collection day.
|Builders rubbish such as rubble, tiles or wood|
|Bulky heavy items|
|DIY stuff such as paint tins|
|Gas bottles including fire extinguishers|
|Grass or other garden waste|
|Tyres or car batteries|
Your green wheelie bin is for recycling and is collected fortnightly. Please make sure you put the items in the bin loose, without plastic bags or sacks.
|Drink cartons||Cling film|
|Empty aerosol cans||Crisp packets|
|Food cartons||Food waste|
|Fruit & vegetable punnets||Plastic sacks|
|Glass bottles and jars||Polystyrene|
|Plastic meat trays|
|Plastic tubs & containers|
|Ready meal trays|
Your food waste bin is collected every week. Please leave your bin for collection on the boundary of your property for 7am on collection day.
You can put any raw or cooked food in your caddy and can even scrap uneaten food straight into it.
|All dairy products||Liquids|
|Bread, cakes & pastries||Oil or liquid fat|
|Eggs||Packing of any sort|
|Fruit & vegetables - raw & cooked||Plastic bags|
|Meat & fish - raw & cooked including bones|
|Rice, pasta & beans|
|Tea bags & coffee grounds|
|Takeaway left overs|
|Uneaten food from your plates & dishes|
Garden bins are collected fortnightly.
Please leave your bin for collection on the boundary of your property for 7am on collection day.
|Flowers & Plants||Kitchen scraps|
|Hedge trimmings and prunings||Stones|
|Leaves & small branches||Turf|
Please note: We will not be able be able to take your bin if it is too heavy for the crew to move safely, or if the collection vehicle can't pick it up.
Textiles are collected on your recycling collection day.
These should fit into a carrier bag and put next to your green recycling bin. We can't accept pillows or duvets or any items in black sacks or charity bags.
Small electrical items will be collected on your rubbish collection day.
The items should fit into a carrier bag and put next to your black rubbish bin. We can't accept televisions, computer monitors or any items that won't fit into a standard sized carrier bag.
Batteries will be collected on your rubbish collection day.
They should be placed in a sandwich bag on the closed lid of your bin. Unfortunately, we can't accept car batteries.
If you're moving house, please don't take your bins with you. If you're in a new home please contact your developer or managing agent as they should provide the bins for you.
If you have a garden bin, you can take it with you. You'll need to let us know that you've done so by completing our online form.
If you do need a new bin, you'll need to pay for it. Below are the prices and sizes of all our available bins:
|Bin Type and Sizes||Price (£)|
|Black and Orange Food Recycling Bin||£6.00|
|Garden Bin (140 litre)||£33.30 per year|
|Garden Bin (240 litre)||£37.00 per year|
If your bin wasn't collected, you can report it using our online form.
Please ensure you report it within 48 hours.
If you cannot find what you are looking for in our search facility, you can use our A-Z index to find the service you require.