There will be a disruption to all services between Friday 13 December to Sunday 15 December.
We apologise for any inconvenience caused.
You can find out how you will be affected by the changes by using our welfare reform calculator.
The welfare reform changes do not affect pensioners. The changes only affect people who are of working age, which is from the age of 16 until you receive your state pension.
We know that many of you may be worried about what this could mean for you and your family. But it is important that you start to prepare for the changes to make sure your rent is paid and you don’t put your home at risk.
The government is making the following changes:
Child benefit is also changing. Families where one or more parent earns between £50,000 and £60,000 will have their benefit reduced on a sliding scale, and will lose the benefit entirely when they earn over £60,000.
One of the biggest changes was the introduction of Universal Credit in autumn 2013.
Universal Credit will replace:
Universal Credit will not replace:
Some of these benefits will change and some people will receive less help from the state than they have had previously. The changes to the benefits system are being phased in over the next few years.
The government is also introducing the changes to:
If you cannot find what you are looking for in our search facility, you can use our A-Z index to find the service you require.